Return and Exchange Policy

Your satisfaction is our priority. Because each jacket is made and fulfilled with meticulous attention to detail, we only offer returns or exchanges on items that arrive damaged or defective.

Defective products are eligible for Refund or Replacement.

RETURNS FOR DEFECTIVE OR DAMAGED ITEMS ONLY

We accept returns exclusively for items that arrive:

• Defective
• Damaged during shipping
• Incorrect (wrong item sent)

We do not accept returns for:

• Size issues
• Color preference
• Change of mind
• Customer ordering mistakes

Return Timeframe

Defective Item Claims: Must be made within 14 days of delivery.

Please include:

• Your order number
• Details of the Defect
• Clear photos or videos of the defect

RETURN SHIPPING COSTS

• If your item is confirmed damaged or defective, return shipping is on us!
• Items returned without an verified defect will be sent back to you, and no refund will be processed.

REFUNDS

Once we receive and inspect your item, your full refund will be processed back to your original payment method.

• Approved refunds are processed back to your original payment method within 10 business days.

EXCHANGES (DEFECTIVE ITEMS ONLY)

Exchanges are available exclusively for items that arrive damaged or defective.

If your return is approved, please select one of the following options:

• A replacement of the same item
• A full refund

We do not accept exchanges based on size, color preference, or any other non-defective reasons.

NON-RETURNABLE ITEMS

Items without a confirmed defect are non-returnable and non-refundable.

Examples include:

• Wrong size ordered
• Change of mind
• Dislike of style/color
• Items without proof of defect

CONTACT US

If you received a defective or damaged item, contact us at:

• Email: support@globalleatherjackets.com
• Phone: +92 317 2027673